Terms and Conditions

Photography

Special thank you to the photographers for the photographs used on this web site: Image of Beauty, Dreamy Skies Photography, Ever After Photography, Raelene Schulmeister Photography, Photography by Cheryl, Soulbox Photography, & Hyper Ignition Studios.

Sales Tax Information

Every Internet order you place with us will be charged a sales tax of 5%, applied to the amount of the order. This tax rate is based upon the rate our shop is charged, regardless of the destination of your order.

Order Changes

Please be advised that we are unable to cancel or change any orders already delivered or presently en route to delivery.If you find it necessary to change delivery dates or addresses for any orders, simply call or text us directly at (403) 340-0773, or  call Toll Free 1-877-340-0773.

We are also unable to accept cancellations or change requests via e-mail.

Substitution Policy

As our floral arrangements are custom design, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Privacy Policy

We may send emails to our users announcing special promotions, changes in our services or other information we believe will be of interest to our users. If you prefer not to receive email, you can send us an email with the subject line “no emails” or reply to our email with the subject line “no emails”.If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that “perfect security” does not exist on the Internet.

Linked Sites
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement